RETURNS/REFUNDS/EXCHANGE
  • All sale items are not subject to refund.
  • Only exchange or online store credit is available.
  • Shipping and handling are non-refundable.
  • Customer is responsible for paying returning shipping.
  • If you are not completely satisfied with your purchase, you can return/exchange it to us within 10 days from the date your order was originally received.
  • Unauthorized returns will not be accepted.
  • * Only with RMA # (Return Merchandise Authorization Number)
A Returns Merchandise Authorization (RMA) number will be issued to you by email within 2-3 business days. Once received, please print and send it along with the original invoice and the goods you wish to return. The RMA number is valid for a period of 10 days, so please be sure to process your return immediately. Returns received without an online account cannot be processed. Please note that returns may take up to 5 business days for processing once received. Once your return has been processed, you will be notified by email and issued an online store credit to apply to your next purchase.
THE FOLLOWING ITEMS WILL NOT BE ACCEPTED
  • Loss or damage of merchandise while in customer`s possession (Does not apply to removing the packing seals to check contents).
  • Merchandise appears to be worn, used, or otherwise in non-sale able condition.
  • Time since the sale is beyond the Customer`s return period. Please refer to customer return policy.
  • Breaking of original Vibrant M.i.U packaging and re-wrapping.
Returns must be in original condition, never worn, with all original packaging, including the original invoice and the RMA. We will not be able to accept merchandise that is not received in the above specified conditions.
RETURN ADDRESS
Vibrant M.i.U
Attn: Returns
1100 S. San Pedro St #J2
Los Angeles, CA 90015

Please make sure when returning your package to use a track able method as we cannot and will not credit packages that were not received.